MXFD IT Support & Infrastructure uses Anydesk to provide remote assistance and technical support.

Features of this service include:

• Easy to use, install, and very secure.
• You are always in FULL control, remote sessions can be ended anytime by the user.
• Ability to diagnose problems remotely and resolve problems where possible.
• File Transfers

MXFD IT Support & Infrastructure will be connecting to your pc. In order to establish a connection, a small applet must be downloaded. This will enable me to access your pc through Anydesk.

You will retain control of the device for the duration of the session and can terminate at any time.

Because the technician will be viewing your machine, close any personal or confidential information on your screen before connecting with the technician.

The client understands that some problems may not be able to be rectified via a remote link. It is the clients responsibility to backup all applications and data prior to the session starting.

By requesting assistance, you agree that actions and solutions described, suggested or implemented by MXFD IT Support & Infrastructure staff are entirely at the user’s own risk and are provided without warranties of any kind.

Under no circumstances, including negligence, shall MXFD IT Support & Infrastructure or any of its employees be liable for any direct, indirect, incidental, special, punitive, consequential or other damages, loss, cost or liability whatsoever that result from or are related to use of technical support provided by MXFD IT Support & Infrastructure.

To download the latest version of MXFD IT Support & Infrastructure's Anydesk client, or you have requested remote support, Click the button below to begin your download. T&C's Apply